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Registration and Downloads

Product Registration & Downloads

Do you own an EPIC Pro?

Upgrade your firmware now at no additional cost!

PLEASE NOTE: EPIC Pros purchased on or after January 15, 2011 have the new firmware installed.

How to check the firmware version

Select "Options" – "Expert Options" – "Firmware Version"
The current firmware version is P010100171.

FOR PC USERS

  1. Download the Firmware
  2. Download the Installer

FOR MAC USERS

  1. Download the Firmware
  2. Download the Installer

Requirements:

Windows XP, Windows Vista, or Windows 7, with 1GB RAM (2GB recommended)
Mac OS X v10.5 Leopard or newer Intel processor (PowerPC not supported) USB mini-B cable

Register your EPIC

Enter your information below to register your GigaPan EPIC series product and access any remaining GigaPan Stitch license keys.

If you have used all your existing license keys, EPIC owners can purchase additional licenses for only $9.99.

Registration and Download Request

Download: Free Uploader

Free Uploader is our stand-alone application for uploading gigapans. Use this uploader to easily place your gigapans online.

Windows Uploader (9.57Mb)
Mac Uploader (14.7Mb)

New Firmware Features

  • Exposure Bracketing for HDR Capture – Works with your camera's AEB (automatic exposure bracketing) firmware to capture multiple exposures per position. Can exceed the camera firmware's brackets and exposure separation when in 'Bulb' mode.
  • Dedicated Mirror Lock–up Setting – Helps prevent blurriness in photos when using larger, heavier lenses, where lack of settling is amplified by optical magnification.
  • Time Display – Displays the hours and minutes it will take the EPIC Pro to capture a panorama, based on your settings. Ideal for time sensitive shoots, such as events, or when remaining daylight is limited.
  • Time Lapse Panoramas – Allows you to capture a sequence of panoramas over a set period of time with a new timer. Additional Aspect Ratios – Provides custom values (0.50:1, 0.55:1... through 2.00:1) in addition to standard values: 1:1, 3:2, 4:3, 16:9.

To learn more, visit the EPIC Pro Online Manual, see "Additional Instructions and New Features".

Epic Pro Firmware Installation Instructions:

I am a:PC UserMac User
  1. Download your new EPIC Pro Firmware and the Firmware Installer, see download dialog box at right. The file will be named gigapan_firmware_setup_1_2.exe or similar, depending on the version.
  2. Run the installer by double–clicking on it. The installer with install the firmware utility and a simple device driver on your computer. If you are running Windows Vista or Windows 7, you will get a dialog similar to the dialogue picture below. Click on "Install this driver software anyway" to complete the driver installation.

    Windows Security Dialog
  3. Obtain the latest firmware for your GigaPan EPIC Pro. To make sure you are uploading a newer version of the firmware, compare the firmware version with the version already on your EPIC Pro by selecting "Options" – "Expert Options" – "Firmware Version."
  4. With your EPIC Pro turned off, plug a USB mini–B cable into your computer and into your EPIC Pro's mini USB port (camera cable port).
  5. Turn on your EPIC Pro. You should see "Firmware Import" on the LCD screen of your EPIC Pro indicating that it is ready to receive new firmware.
  6. Also after turning on your EPIC Pro, your computer should detect a new USB device and depending on your OS, it will ask you some questions. If you are running Windows 7 or Windows Vista, you should hear and/or see an indication that the driver has successfully installed, so be sure to look for the "Device driver software has been installed successfully" message at the bottom right corner of your workspace before proceeding to the next step.

    If you are running Windows XP, you will get a dialog similar to below. Choose "No, not this time" when asked to search for software drivers, then click Next.

    When asked what you want the wizard to do, select "Install the software automatically" as illustrated in the dialog below. After clicking Next, the driver will automatically install on your system.

    Hardware Update Wizard
  7. After the driver has finished installing, you can run the "GigaPan Firmware Upload" utility from the Start menu.

    Found New Hardware Wizard
  8. Click on the "Browse" button and browse to the firmware file referenced in Step 3.
  9. Click on "Program". The new EPIC Pro Firmware will then be uploaded into your EPIC Pro.
  10. After it is finished uploading, you will be asked to unplug the USB cable, which will power off the EPIC Pro automatically. The next time you power your EPIC Pro on, the new firmware will run.

If you experience any problems, or have questions or feedback, please contact technical support.

  1. Download your new EPIC Pro Firmware and the Firmware Installer. The file will be named gigapan_firmware_setup_1.1.dmg or similar, depending on the version.
  2. Run the installer by double–clicking on the image. When the new Finder windows pops up, drag the Gigapan_Firmware_Upload application to the Applications folder.
  3. Obtain the latest firmware for your GigaPan EPIC Pro. To make sure you are uploading a newer version of the firmware, compare the firmware version with the version already on your EPIC Pro by selecting "Options" – "Expert Options" – "Firmware Version".
  4. With your EPIC Pro turned on, plug a USB mini–B cable into your computer and into your EPIC Pro's mini USB port (camera cable port).
  5. Turn on your EPIC Pro. You should see "Firmware Import" on the LCD screen of your EPIC Pro indicating that it is ready to receive new firmware.
  6. Go to the Applications folder and double click on the Gigapan_Firmware_Upload application to run it.
  7. Click on the "Browse" button and browse to the firmware file referenced in Step 3.
  8. Click on "Program". The new EPIC Pro Firmware will then be uploaded into your EPIC Pro.
    9. After it is finished uploading, you will be asked to unplug the USB cable, which will power on the EPIC Pro automatically. The next time you power your EPIC Pro on, the new firmware will run.

If you experience any problems, or have questions or feedback, please contact technical support.